Frequently Asked Questions
What is the Pretherapy session, and how does it work? The Pretherapy session is a unique one-hour consultation where we discuss your primary concerns and provide psychoeducation to help you understand what you may be experiencing.
How do I book a Pretherapy session? You can easily book a Pretherapy session directly through our website, here (link to scheduling page).
How do I choose a therapist? After your Pretherapy session, we will provide you with options of professionals best suited to your needs, taking into account your concerns, budget, online/offline preference, and language.
What types of therapy do you offer? We offer a range of therapeutic methods tailored to your specific concerns. Our experienced professionals will work with you to find the best approach.
How long does a typical therapy session last? A typical therapy session lasts about 45-60 minutes, allowing for in-depth discussion and support.
What should I expect during my first therapy session? During your first therapy session, you can expect a welcoming environment where your therapist will listen to your concerns, discuss therapeutic options, and start working together on your mental health journey.
What if I want both therapy and a self-help handbook? You can certainly choose to engage in both therapy and receive a customized self-help handbook to support your journey.
How do I know if therapy is right for me? If you’re experiencing emotional distress, relationship challenges, or feel stuck in life, therapy can provide valuable support and guidance.
Can I switch therapists if I feel it’s not the right fit? Absolutely! Your comfort is important, and you can request to switch therapists at any time.
Are your services available online? Yes, we offer both online and offline therapy options to accommodate your preferences and needs.
How do I provide feedback about my experience? We encourage client feedback and have a process in place for you to share your thoughts after your sessions, which helps us improve our services.
Do you offer couple's counseling? Yes, we provide couple's counseling to help partners navigate their relationship challenges and improve communication.
Are your workshops open to the public? Yes, our workshops on various mental health topics are open to the public. We also conduct specialized workshops for organizations and NGOs.
Is career counseling available at Sulhaa Healthcare? Yes, we offer career counseling services to assist individuals in exploring career options, setting goals, and overcoming workplace challenges.
Do you work with organizations and NGOs? Yes, we collaborate with organizations to conduct workshops for their employees and provide psychoeducation to populations served by NGOs, such as children and underprivileged women.
What can I do if I need immediate support? If you need immediate support, we recommend contacting a crisis hotline or emergency services. Our therapists can also help you develop a plan during your sessions.
Can I customize my self-help handbook? Yes! Our self-help handbooks are personalized based on your specific issues. For example, if you're dealing with burnout and anxiety, we will create a handbook specifically addressing those concerns.